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Jaime Hilario

Managing Director

You'll receive Jaime's personal support and guidance as he delivers NVQ technical repairs training and combines effective field sales with business development coaching – he is fixated with helping franchisees accelerate their business growth.


In 2012, launching Screen Rescue with one van, Jaime quickly won new business following a well-trodden sales process he has perfected over the years. As the business grew Jaime introduced today’s NVQ repair qualification – recognised in the industry as a unique level of technical excellence and one that reflects Screen Rescue’s advanced repairs quality. He achieved his GQA Level 2 in windscreen repairs in 2018.


Jaime believes, “People should pursue what they are passionate about, and make it happen - there has never been a better time to become your own boss."

Outside the business, Jaime can be spotted flying his RC Piper Cub or forest walking with his wife, Amanda and their children who love splashing in muddy puddles. 

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Amanda Hilario

Operations Director

Amanda leads a talented franchise team who manage finance and accounts, business operations and contracts, admin and online social media marketing initiatives as well as driving strategic network development, campaign marketing and recruitment.

Amanda has a strong franchise background. In 1999, as a former Select Appointments franchisee she became ‘fastest growing new franchisee’ in year one, broke turnover of £1M in year two and sold her franchise in year three, later assisting Winkworth Real Estate franchise in the Algarve.  There is no doubt Screen Rescue has benefited from improved franchise systems and business processes as a direct result.

Amanda says, “It's much easier to step into the shoes of a franchisee when you’ve been one yourself."


As founder franchisor and a QFA board of director, her advice is to choose a franchise with a sustainable place in today's economic market. Like Screen Rescue, one that offers a robust, repeat business model.


Wendy Hurst

Finance and Accounts

Wendy manages month end company accounts, and supports the network with daily invoicing, statement management and remittance collections as well as looking after any account queries while keeping a vigilant eye on client credit control and credit alerts.

Following a 14-year career within Barclays Bank, Wendy joined the business in January 2018 bringing a strong corporate customer and finance focus.  She understands the cash flow needs of a new business and is instrumental in the start-up and launch of all new franchisees.

Wendy believes, “Every franchisee needs control of their business from the start, so we deliver a safety net of trusted financial operations essential to their success.”

Out of the office, Wendy loves socialising with family and friends and can be found walking in the Suffolk countryside enjoying nature. She also plans to explore many areas of the UK, from the Isle of Wight to the Scottish Highlands.

Meet the Team

There is so much more to owning and running a Screen Rescue franchise than just carrying out advanced windscreen and glass repairs. So, at head office we have a talented franchise team dedicated to meeting the daily business needs of our growing franchise network, from day one.

Together, we proudly operate an effective and extensive range of daily support services to help you reach your full potential. Think of us as your 'virtual home office' and an extension of your own team, so you are free to run your business!