Case Study - Screen Rescue
"Hi, I'm Keith,
Screen Rescue Stevenage franchisee"
"Welcome to my Q&A Spotlight!"
"I live in the heart of Stevenage and operate across all SG postcodes. Here, you'll learn more about the steps I took to become a franchisee. I couldn't wait to start my Screen Rescue business!"
How did you hear about Screen Rescue?
I’d been looking at various automotive franchise opportunities for about six months. Screen Rescue responded quickly to my enquiry via Franchise UK and stayed in touch with regular contact.
Were there any challenges you had to face pre-launch?
Everything was in place to onboard back in March on what became the first lockdown day! Fortunately, I was able to continue in my old role during those strange months.
What other support was given in the second and third lockdowns?
Before flexi-furlough came in, my clients were serviced by a sister territory Business Manager – it was unprecedented support and just one of the many benefits from operating next to a sister territory. More recently I was able to visit my own clients.
You’d visited the Olympia franchise exhibition, was this helpful?
To be honest, I was unimpressed with the information available, and came away with nothing more than what you can find on websites. Exhibitors were knowledgeable, but I felt some were on a hard sell.
What support have you received from the franchisors?
Aside from my day-to-day support, Amanda helped me to switch my bank funding over to a Bounce Back loan with lower, better payment terms. This helped my cashflow even more.
What are you looking forwards to achieving the most in your franchise?
I'm looking forward to building a stable business and earning a good reputation off my own back for the work I do for my clients. And like us all, I want to earn a decent income! I know with my hard work and Screen Rescue's help, this will happen.
What attracted you to a Screen Rescue franchise opportunity?
From the outset I was impressed with the information available – the openness of information and the level of support offered. There was no hard sell, which I liked. It was my choice.
Why are you going into business now, at this chapter in your life?
After 30 years in my last role, I needed a new challenge and feel very comfortable within the motor industry. My franchise is my career now; it’s my future.
What would you say to those thinking about investing in a franchise?
When purchasing a franchise, make sure you have the back up and support of the franchisors and they have time to help you because starting any business can be scary at first. I've been guided every step of the way - I only wish I'd done this sooner!